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How to Show Your Online Player Count on the Hytale Server List
By HytaleCharts TeamCategory: news7 min read
Players are more likely to join servers that show an active player count. Learn how to connect your Hytale server to HytaleCharts using the heartbeat plugin, external query endpoint, or automatic UDP ping.
When a player is browsing the Hytale server list, one number decides whether they click "Join" or keep scrolling: the player count. A server showing 47/100 players feels alive. A server showing nothing — or just "Offline" — feels like a ghost town even if it's running fine.
HytaleCharts offers three ways to display your Hytale server's real-time player count and online status. Each method has different tradeoffs in accuracy, setup effort, and features. This guide explains all three so you can pick the right one for your setup.
The Three Methods at a Glance
MethodPlayer CountUpdate SpeedSetup EffortBest For
Heartbeat PluginExact count + player listEvery 60 secondsInstall pluginSelf-hosted servers
External QueryExact countEvery 5 minutesSet a URLNitrado / managed hosts
UDP PingOnline/Offline onlyPeriodicNone (automatic)Basic status fallback
Method 1: HytaleCharts Heartbeat Plugin (Recommended)
The heartbeat plugin is the best way to show your player count on the Hytale server list. It runs on your Hytale server and sends a heartbeat signal to HytaleCharts every 60 seconds, including the exact number of players online and their usernames.
What It Reports
Player count — the current number of connected players
Max players — your server's player cap
Player list — individual usernames and UUIDs of connected players
Plugin version — so HytaleCharts can warn you about updates
How It Works Under the Hood
The plugin sends a POST request to /api/heartbeat every 60 seconds
The request includes your server's secret key (a 64-character hex string)
HytaleCharts validates the secret, updates your server's player count and status
If no heartbeat is received for 5 minutes, the server is marked offline
Historical data is stored for analytics and player count graphs
Setup Steps
Generate a heartbeat secret — on HytaleCharts, go to Edit Server and click "Generate Heartbeat Secret" in the Heartbeat Plugin section
Copy the secret — you'll only see it once (you can regenerate if lost)
Install the HytaleCharts plugin on your Hytale server by placing it in your server's mods/ directory
Configure the plugin — create or edit config.json in the plugin's data directory:
{
"secret": "YOUR_64_CHARACTER_SECRET_HERE",
"debug": false
}
Restart your server — the plugin will begin sending heartbeats immediately
Verify on HytaleCharts — your server should show as online with a player count within 60 seconds
Multi-Instance Support
If you run multiple server instances (e.g., a lobby server and a survival server), the heartbeat system aggregates player counts automatically. All instances sharing the same secret key will have their unique players merged and totals summed. This means your Hytale server list entry shows the correct total across your entire network.
The system identifies unique instances by IP address and world name, takes the latest heartbeat from each source, and merges players by UUID to avoid double-counting anyone connected to multiple instances.
Plugin Updates
HytaleCharts tracks your plugin version. If a newer version is available, your Edit Server page will show an "Update Available" warning. Keeping the plugin current ensures compatibility with any API changes and gets you the latest bug fixes.
Method 2: External Query Endpoint (Nitrado & Managed Hosts)
Not all Hytale server operators have access to install custom plugins. If you're using Nitrado, a container-based host, or any provider that exposes a query endpoint, the external query system is your solution.
How It Works
You provide HytaleCharts with a URL that returns your server's player count as JSON
HytaleCharts polls that URL every 5 minutes
The response is parsed and your player count is updated on the server list
If the endpoint becomes unreachable, your server status reflects the change within 10 minutes
Supported Response Formats
HytaleCharts auto-detects multiple JSON formats, so it works with most query endpoints out of the box:
Nitrado Format
{
"Universe": {
"CurrentPlayers": 15
},
"Server": {
"MaxPlayers": 100
}
}
Standard Format
{
"player_count": 15,
"max_players": 100
}
Also supports camelCase (playerCount, maxPlayers) and shorthand (online, max) variants.
Setup Steps
Find or configure a query endpoint on your hosting provider (Nitrado provides one by default)
On HytaleCharts, go to Edit Server → External Query
Enter the full URL to your query endpoint
Click "Test Endpoint" to verify the response is parseable
Save — HytaleCharts starts polling immediately
The external query method updates less frequently than the heartbeat plugin (every 5 minutes vs. every 60 seconds), but it requires zero server-side modifications.
Method 3: UDP Ping (Automatic Fallback)
If you haven't configured either the heartbeat plugin or an external query endpoint, HytaleCharts will attempt to check your server's status via UDP ping. This is a passive system that requires no setup on your end.
How It Works
HytaleCharts sends a minimal QUIC protocol probe to your server's public port (default: 5520)
If any response is received, the server is marked online
If no response after multiple retries, the server is marked offline
Limitations
No player count — UDP ping can only determine online vs. offline, not how many players are connected
No player list — no individual player data is available
Less accurate timing — status updates depend on the polling schedule rather than real-time heartbeats
UDP ping is useful as a baseline, but servers serious about climbing the Hytale server list rankings should install the heartbeat plugin or configure an external query for accurate player counts.
How HytaleCharts Determines Your Server's Status
When multiple methods are available, HytaleCharts uses a priority system to decide which data source to trust:
External Query (highest priority, if enabled) — online if last successful poll was within 10 minutes
Heartbeat Plugin (if configured) — online if last heartbeat was within 5 minutes
UDP Ping (fallback) — uses the stored online/offline result from the last check
This means if you have both the heartbeat plugin and an external query configured, the external query takes precedence. Most operators will use one or the other, not both.
What Players See
On the Hytale server list, your server's status appears as a colored badge:
Green badge with player count (e.g., "Online — 47 players") — when online and players are detected
Green badge ("Online") — when online but no players or count unavailable
Red badge ("Offline") — when no recent heartbeat, query, or ping response
Servers with visible player counts consistently attract more clicks. A server showing "Online — 23 players" is far more compelling than one that just says "Online" with no count. This is why the heartbeat plugin or external query is important for top Hytale servers.
Troubleshooting
ProblemLikely CauseFix
Server shows "Offline" despite runningFirewall blocking heartbeat or pingEnsure your server can make outbound HTTPS requests to hytalecharts.com
Player count stuck at 0Plugin not tracking player eventsVerify the plugin loaded (check server logs) and restart
Heartbeat stops after a whilePlugin crashed or was unloadedCheck server logs for errors, reinstall plugin if needed
External query shows wrong countEndpoint returning stale dataVerify the JSON response directly in a browser
Multi-instance count is too lowInstances using different secretsAll instances must share the same heartbeat secret
"Update Available" warningPlugin is outdatedDownload the latest plugin version from HytaleCharts
Best Practices
Operators running top Hytale servers follow these patterns:
Use the heartbeat plugin whenever possible — it's the most accurate and responsive option
Set a realistic max player count — inflated caps (e.g., 999) look dishonest and reduce trust
Monitor your heartbeat status — check the Edit Server page periodically for errors
Keep the plugin updated — outdated plugins may stop working after API changes
Use external query as backup — if your plugin goes down, a working external endpoint keeps your status accurate
Ensure your domain is correct — the UDP ping fallback uses your configured domain, so keep it accurate even if you primarily use the heartbeat
Getting Started
Displaying your player count takes under five minutes with the heartbeat plugin. Generate a secret, install the plugin, add your secret to the config, and restart. Your Hytale server will show up on the Hytale server list with a live player count within a minute.
For managed hosting providers like Nitrado, the external query is even simpler — just paste a URL and HytaleCharts handles the rest.
Either way, showing a real player count is one of the easiest things you can do to increase your server's visibility and attract new players. Servers that show active player counts on the Hytale server list consistently outperform those that don't.